Classics | Sprint Planning
March 13th, 2010 09:01 am · Scrum · Edit
In the classic series I try to re-tell some stories that I believe to remember. I start with my classic post about Sprint Planning Meeting # 1. [1]
5 min on Scrum | Sprint Planning 1
Running a Sprint Planning Meeting 1 is more simple than you might think.
Let us first discuss what you do not do:
- You do not – resize the backlog items
- You do not – estimate tasks
Most Scrum Teams believe they should base their commitments after Sprint Planning 1 on the “Estimates” for the backlog items. Nothing is more wrong than this. I know why we did this in the past: We, me too, simply did not understand that the purpose of this meeting = Get a very clear understanding about what to deliver … IN DETAIL!
The purpose of this meeting was and is to understand in full detail, what the End-User wants. The development team needs to generate their detailed picture of what they have to deliver.
What you do in a Sprint Planning 1:
- Start with the first Backlog Item.
- Understand the Backlog Item by understanding the requirements of this backlog item.
- Find the user acceptance tests.
- Find the acceptance criteria..
- Find the constraints (performance, stability, …)
- Figure out what is the level of done for this Story.
- Draw pictures about what needs to be delivered (Flow charts, UML diagrams, Scribbles, Screen Designs, …)
- Go back to step 1 – take the next backlog item.
Attention: Do a process check, If you as a ScrumMaster have the feeling, the team might have enough backlog items. Ask them if they can quickly answer the following question, only as a rough guess:
“Can we do the first backlog item in this Sprint? If the answer is “Yes” keep asking till the last backlog item you have analyzed so far.”
Next – Do a break.
- After the break – start with the process above for the next backlog item.
- End of this Process: Stop 20 min before the end of the Sprint Planning 1.
- Ask again – this time more seriously:
- Can you do the first backlog item, …, the second, …?
- Stop if they do not believe they can do any more backlog items.
- Now – a very important step: Send out the Product Owner. They really have to go!
Ask the team, after he has left the room:
“Very seriously – Is this the list you believe you can do?”
Hopefully they now hold a short discussion to find out what they really think they can do. Most of the time, they will use this opportunity to clarify outstanding questions themselves, or they will start helping each other to see, what they can do and what they can not do.
You should now facilitate a brief discussion between the team members.
Communicate the answer to the product owner and end-users. NO DISCUSSION ALLOWED!
Remember: The Team decides what they can do, they tell the others what they want to do.
The reason for this is: We do want to get rid of any attempt to push the team to deliver more than they think they can.
Try it! It works! You will get a more productive, more motiviated and more succesful team than you might think possible.
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I wrote this post on the 5 August 2008. I still can say, that this way of running Sprint Planning Meetings 1 is the most productive way of performing this meeting I know. We use it with all teams we coached. All of them report a much better feeling about what is expected from them.
——————————————
[1] http://borisgloger.com/2008/08/05/5-min-on-scrum-sprint-planning-1/
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The Company bor!sgloger changes
March 12th, 2010 06:22 am · Company Information · Edit
Dear reader,
You, who drop by time and again, will have realized that I post either solely German or English. Maybe you have realized that the trainings sites have changed. Each new blog entry will be available in both languages and older blogs will be translated one after another. The Scrum Team has made first adaptations on the trainings site to achieve usability improvement. Further changes will follow.
Both activities are outward signs that the company bor!sgloger is experiencing drastic changes. We are growing and we would like to offer shorter responses and a more perfect service to our customers.
This has encouraged me to create a new management structure which adds an appropriate frame to that expansion. We are no more solely bor!sgloger, but we are the bor!sgloger team.
I’m therefore glad to tell you that Jürgen Margetich is our Head of Sales and our Head of Training. Joachim Legat is our Head of Information, he is responsible to expand our internet platform. Petra Oberle is our Head of Finance and Operations. Myself, I’m presently our Head of Consulting and CEO of the organization.
Te position as a Head of Consultings is open for application, since Karsten Zimmer, who is leaving us out of private reasons, is no longer available for expanding our consulting department.
Another step was and is that we will out-source our trainings and consultings business. The trainings organization, meaning the bor!sgloger training, and the bor!sgloger consulting, are now seated in Vienna and in Baden-Baden. This means for our customers that our service will be more precise and faster in the future, for our organization it means more clarity and transparency. You will recognize this development on our website in a few weeks time.
I’m writing to you, because I wish to involve you and take you with us in this changes, my loyal readers and customers.
This means, among other reasons that Joachim Legat will make this platform even more interactive. We would like to simplify the dialogue with you.
The changes of my company are a reaction of your customer requirements. In the future you will also
- learn about the latest developments of Scrum,
- find the best trainings for your further development of your career,
- and be able to buy the best, professional support for the implementation and execution of Scrum.
Thank you very much for your confidence that you have shown during the last years.
Boris Gloger and the bor!sgloger team
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5 min on Scrum | Business Value
March 11th, 2010 11:20 am · Product Backlog, Product Owner, Scrum · Edit
Luke Hohmann has explained in his article “Why Prioritizing Your Product Backlog for ROI Doesn´t Work” [1] that it is necessary to priorize a backlog item: “identify stakeholder preferences, understand which backlog items align to corporate strategy, and demonstrate which backlog items drive profit.”
Whether you go along with his ideas, which he is stating very painstakingly, or not, it is important that the ProductOwner has to consider what the business value of the backlog items is. In our work with our customers it has shown that for each backlog there has to be an evaluation how they fit to the goals of the company. Peter Drucker states in “Management: Tasks,Responsibilities und Practices” [2] that the management of a company is responsible for the business strategy is transferred into verifiable goals. If those goals are known to the PO, he can adapt his product backlog, by considering how each backlog item contributes to the total company success.
The ProductOwner himself can be assessed on the fact whether he contributes to the goals of the company with his work.
[1] Luke Hohmann, Why Prioritizing Your Product Backlog for ROI Doesn´t Work,
[2] Peter Drucker, Management: Task, Responsibilities, Practices
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Scrum Consultants wanted – We hire!
March 9th, 2010 04:50 pm · Scrum · Edit
Are you ready to travel, meeting new teams all the time, practice State-of-the-Art-Scrum in a worldwide known Scrum Consulting Organization and therefore make the teams of our customers much more successful?
We are looking for you, if you
- have a university degree of humanity or computer science,
- have up to 2 years of work experience, or have a doctor’s degree,
- speak English very well or even French,
- and want to work together with people to improve their lives.
What we offer is:
a MacBook Pro :), no seriously. We are a consulting organization that will show you how to perform consulting professionally in an international environment. We will send you to conferences, we will teach you to teach Scrum to other customers, we will coach you to improve your career for a lifetime. There is the perspective of becoming a partner in our company in a couple of years and much more…
By the way — we are a Start Up which has been founded by the most successful Scrum consultant in the DACH countries. There’s still some chaos despite all structures and we live what we are preaching: Collaboration, contribution, honesty, transparency and discipline.
If you are interested, please send your complete forms of application via email to bewerber@borisgloger.com.
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ScrumGathering 2010
March 9th, 2010 04:10 pm · Events, Scrum, ScrumGathering, USA · Edit
Today the ScrumGathering in Orlando, Florida has started. Jeff Sutherland and Ken Johnson began and they have been talking about Scrum and CMMi. It’s a pity that a keynote has been used at a ScrumGathering to compare Scrum to CMMi. On the other hand I have been right again: I’m writing about it for years that both issues are related.
But… I think that the ScrumGathering needs different keynotes. We have a community of people who have declared that they would like to change the “world of work”. To accomplish this we need other keynote speakers, like: Ricardo Semler or Tom Peters.
The next session was the “Deep Dive” session. A few topics: Lee Devin: Artful Making; Luke Hohmann, Innovation Games; Lisa Attkins, Coach the Coach; and others that have been very educational. A lot has been known already, but there have been some new and good approaches.
The “get-together” in the evening has been a lot of fun. Many people have been talking excitedly with each other.
It was exciting too that the German trainer and coaching scene is interacting very constructively in my opinion. We can look forward to what the future will have in store.
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And the winner is…
March 8th, 2010 08:56 am · Fun, Scrum, Scrumlies Stories · Edit
“The mike is yours, Penelope”
“Thanks, Arnie! Oh God, what a moment! The success of “Nurse Mary’s Naughty Memoirs” has lots of parents… I would like to thank my director Scott, I’d like to thank Boris, our mastermind. I’d like to thank our wonderful actors Peter, Paul, and Mary, oh I love you! I’d like to thank everyone who made this movie possible: Mr. M, Ms Caroline, Ugo… I’d like to thank my mum, my grandmother, my aunt thrice removed, my pet doggie Ginger, who’s always believed in me! And of course Wuff! I thank the postman Leonardo, my floor tiler – oh Roger, without you my makeup would never have been so great! – I’d like to thank the Karamasow brothers, all Seven Samurai, my friend Harvey, Norman Bates, Jake & Elroy,…
[1] The Making Of “Nurse Mary’s Naughty Memoirs”: http://www.jolegat.com/scrumlies/
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Job Offers | Developers and more
March 6th, 2010 10:46 am · Scrum · Edit
A customer in the area of Karlsruhe is looking for
- Java Professionals
- System architects
- BI Consultants
- and Linux Admins
in a technology oriented environment. The customer is an IT consultant and deals with the development of individual business software (Java, Ruby, and .NET), with the realization of business-intelligence-systems on the basis of technologies by Microsoft and SAP, and with services around the use of business software in a data center (systems engineering).
If you are interested, please mail the CV to Andre.Haeusling@scrumjobs.com
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Upcoming CSM Training | Next Week Vienna
March 5th, 2010 06:12 am · Scrum · Edit
The next German Certified Scrum training in Vienna with ScrumCooking is on 15+16 March – meaning Monday and Tuesday in two weeks.
Why a CSM training? …if the “method” is that easy as often stated to the advantage of Scrum? – Scrum changes the way of thinking and acting of developers, managers and people responsible for the product. During the training this progress change is taken up and role models are learned.
Sure! Know how is important – the know why (know how to) is even more important!
Application is still possible > right here!
ATTENTION! Our Free-Student-Seat is still available…
That means we are offering one possibility to participate to a student for free!
We ask for a short application telling us the reason why especially you should get the chance, please apply to training(at)borisgloger(dot)com!
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Leaving the binary!
March 4th, 2010 07:34 pm · Scrum · Edit
A large office space somewhere CEE. It is close to nine in the morning. A small group is sticking their heads together and having a focused talk. Nine o’clock. Doors open and more people stream into the office. Now it is crowded. Business suits, black dresses, different colours, curious eyes and a note of tension in the air. A short welcome address by one lady in black in the center of the room. As soon as she has finished hands are raised at various working stations, announcements made from the scene and people rush to the raised hands. There are discussions, laughter, thumbs up, people circulating around the room – all a scene just like it should be on a trading floor like this. Fourty five minutes later the floor is clear again. Just the small group from the beginning is in, reorganising their notes, exchanging experiences and preparing for the next.
Who they were?
Developers of a Scrumteam.
And the others?
Users, Salespeople, General Manager and the domain experts.
What was it all about?
Their end of sprint review meeting. Users playing around with new functions. And some of it really abstract stuff deep down in the binary world.
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What are StoryPoints?
March 4th, 2010 01:15 pm · Agile Planning, Methods, Scrum · Edit
There is an interesting but confusing thread on one of the email groups [1] about “What is a Storypoint?” A lot of interesting ideas have been condensed by one of the writers.
I believe this question needs to be answered by the way any other metrics is defined. It is a definition.Any group of people can answer this question in a different way. F.e. the definition of a length is also nothing that is common in all countries. Meter in Europe, Feet in USA and UK.
I teach a very simple idea about what a Storypoint is: It is a metrics for the SIZE of functionality and its value represents the understanding of the functionality that is meant by the Story.
A LARGE Story can not be as clear understood as a small Story.
Since I use this way of estimating the SIZE with Storypoints Teams and Product Owners have a very very good basis for their discussions and they have huge success with their release plans.
[1] http://groups.google.com/group/scrumalliance/browse_thread/thread/955dc287638e69f5?pli=1
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Scrum and Knowledgemanagement
March 3rd, 2010 08:20 am · Scrum · Edit
Nonaka and Takeuchi have found the name Scrum more or less. They use in the well-known paper: The New New Product Development, Rugby as a metaphor, to describe product development.
Scrum is, at a closer look, a form of knowledge management. Why? Because the existing knowledge is claimed by the meetings and the demanded artifact transparency.
Scrum is able to provide the organizationally implicit knowledge and let it be accessed by the members of the Scrum teams.
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Job Offer | Head of Consulting
March 2nd, 2010 07:03 am · Jobs, Scrum · Edit
Our business grows. We are a well established consulting company in the Scrum world. Our customers are from Germany, Austria, Switzerland and other countries in Europe. Boris Gloger, our founder, is a well known expert in the Scrum community.
We expand our business and so we need a Head of Consulting for our Professional Service organization located in Germany. This organization supports the DACH countries as well as France, and Spain and Portugal.
The ideal candidate does have strong skills in international management consulting, Scrum and in management of a professional service department. He has a track record in leading people in projects, as a team lead or manager of a department. He must have sales experience and he needs a positive attitude.
The person who holds this position will be responsible for the financial results of the sales area he takes over.
Our candidate speaks German, English fluently and must have very strong language skills in French. The candidate needs to have a strong desire to travel.
Please sent your application with full actual CV, picture and an possible entry date by email to me directly (boris DOT gloger AT borisgloger DOT com).
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Scrumlies | The End-User
March 1st, 2010 03:24 pm · Scrumlies Stories, User · Edit
Finally the movie, the team created in the last weeks, is potential releasable to the public. [1] The Team presents the movie to Product Owner, ScrumMaster, Manager, Customer and End-User (selection of potential movie watchers).
This shows us, what a Sprint Review of a story really is. All people review the story as it is delivered and all will have an opinion. The most important role in this step is the role of the End-User. That our story is successfull is nothing the Product Owner can decide. The End-User acceptance make a product successful.
[1] see the full story here: http://www.jolegat.com/scrumlies/
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Where is the Certified KANBAN Master?
February 24th, 2010 08:40 am · Scrum · Edit
I do not doubt that KANBAN boards make sense in certain environments, I do not doubt that there is merit in the basic ideas. But I start to believe that we do now need a person who tells us where to go to become a Certified KANBAN Master.
Obviously there is a need. A new market starts to rise. I read more about the new ideas of KANBAN and how bad Scrum is in comparison to it. I search for new ideas, new best practices in Scrum but I do not find them. Really good new ideas on how a ScrumMaster should deal with all the issues he has to face, are very rare.
These Kanban evangelists [1] sounds like the Scrumalists when we rant about CMMI and Waterfall.
So my suggestion is to come up with a Certified Kanban Master class. Maybe you can create the next hype.
[1] http://ow.ly/16DBDN , http://borisgloger.com/2010/02/22/hotnews-collabnet-kauft-danube-scrumworks-hat-einen-neuen-besitzer/#comments
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Scrum Tools | IceScrum | Review
February 23rd, 2010 09:51 am · Scrum · Edit
IceScrum is an agile management tool created by french students. IceScrum is a WebApplication that runs under a Tomcat server using a MYSql Database with GPL License. The tool is focused on Scrum only and brings basic functionalities to manage Scrum teams but with an original user interface.
Getting Started
The first you need to do is to create your project and you can choose between two estimation scales, the more popular fibonacci-like and the naturals scale that goes from 0 to 99. I think that the natural scale can make the team loose to much time trying to achieve a false sense of precision, falling on endless discussions if a backlog item’s size is 63 or 64, but the choice is yours. Then we’re taken to the main project screen and we can start creating releases, stories, sprints, etc. But not every user can perform every task, it will depends on each role on the project, Scrum Master, Product Owner, etc. This is a good thing but you can’t configure what each role can do, it’s pre- configured and we can’t change, on the good side it prevents people from doing crazy config. choices but it force the team to fit the tool and not otherwise, we can create custom roles but that’s not ideal.
Backlog
On the backlog feature you create your stories, that stories can be associate to a Feature, that can be seen as a Theme or Epic, you can use the “As-I can-To” template to create the stories if you like, and estimate them at the same time, there’s also a very simple Planning Poker feature that can attend most of our needs. The Backlog can be display on the notes view or table view but you can only prioritize them on the notes view which is very odd and annoying too.
The start our first sprint, first we need to create a release. To do this we must go to the Roadmap option, perhaps they can change the name to something more clear. After that we’ll be able to create our sprints or let the generate them automatically.
So now we can distribute our stories on the sprints and create the tasks. The taskbord feature are simple and solid, with the three basic columns and mimics the use of a physical taskboard. There’s also a BurnUp/BurnDown feature and a Impediment backlog, both are very clean, but the Impediment backlog could use some more power.
Conclusion
I think there’s an attempt from IceScrum team to create a tool with a distinct user interface, but on my opinion they are not quite there yet, and need a little bit more polish. The cover all the basic features we can expect from a scrum tool and even a little more , but it’s not very intuitive, if they can work on create a more organized flow of work, improve the presentation, regarding organization, and invest more time on support material (the video available on YouTube is good but not enough) they can overcome this shortcomings.
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HotNews: CollabNet buys Danube. Scrumworks has a new owner
February 22nd, 2010 08:59 pm · Scrum · Edit
CollabNet buys Scrum-specialist Danube
CollabNet, provider of solutions for Agile Application Lifecycle Management (Agile ALM), has taken over Danube Technologies Inc., a world wide leading company for Scrum project management solutions. [1]
Is an era about to end? Or was it a skillful move by Victor and his brother to increase market presence of ScrumWorks? ScrumWorks is without doubt one of the better Scrum Enterprise tools. Danube itself was and is one of the biggest provider of Certified Scrum Trainings in the USA and also very present world wide.
Has CollabNet not only managed to enter the ScrumTool market, but also to enter the nowadays hotly fought about Scrum Trainings market?
Maybe we will learn more of the Webinar announced by CollabNet on 16 March:
If you follow software development, you’ve probably heard the exciting news—CollabNet and Danube are now one! In late February, CollabNet, the leader in distributed Application Lifecycle Management (ALM), announced its acquisition of Danube, a thought leader and solution provider in Scrum. Strong complementary skills, knowledge, and software will make a powerful combination for Agile ALM. What does this really mean? [2]
I very much hope for Victor and his brother that this merger will work. Something we can look forward to.
[1] http://it-republik.de/business-technology/news/CollabNet-kauft-Scrum-Spezialisten-Danube-054071.html
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Free Place for a Student! Vienna! Team Development Training!
February 22nd, 2010 03:44 pm · Scrum · Edit
I offer another free place for a student at the team development training on 4 and 5 March with Dieter Rösner in Vienna. More infos about the training further down the blog and here: http://www.borisgloger.com/trainings4you/professional-scrummaster
If you are interested, please send and APPLOCATION, why you want to have this place to (trainings AT borisgloger DOT com)
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Developer for company in Frankfurt wanted
February 22nd, 2010 02:52 pm · Scrum · Edit
We are looking for a software developer with knowledges in Java and C++ for a customer in the area of Frankfurt for a fixed position. You should be able to develop independently, be proficient in the usual frameworks and enjoy to communicate openly with a Scrum Team.
The lingua franca of our company is English. The domain we are working on is exciting and thrilling and we are working on software that is used internationally.
For further information, please send a CV in English to recruiting AT borisgloger DOT com.
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Scrumlies | The ScrumMaster
February 22nd, 2010 09:33 am · Manager, Roles, Scrum, ScrumMaster, Team · Edit
In our last story the Manager insisted in using existing resources – understandable from an economical point of view. But our Team found out that the blood could not be used any more. So it’s the ScrumMasters job to find a way to remove the impediment. And according to the 24h rule this should happen soon. Let’s see if the Manager can be convinced this time or if Scott, our ScrumMaster, has to come up with a new creative solution [tbc] [1].
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Make Sure You Are Immediately Recognized As the Solution – Not As Another Problem
February 21st, 2010 08:49 am · Fun, Tipps · Edit
Beautiful Girls Are Afraid Of Bearded Man.great! – The best bloopers are here
If you recognize a problem in your company and try to solve it … are you sure everyone in your organization perceives you as solving the issue? Or could it happen that you are mistakenly perceived as another problem?
We might get carried away in attacking issues that we want to get rid of. By doing that we sometimes don’t care about how others experience our efforts.
This funny video demonstrates how with the best of intentions we could accidentally achieve the opposite effect we originally intended.
It’s not only about what we are doing, it’s also about how things are done.
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Scrum | The Team on the Customer
February 20th, 2010 05:28 pm · Roles, Scrum, Team · Edit
Have you ever worked with people like this Producer? They have no sense of art, it is incredible. Customers are important, agreed but ….
We are happy that Penelope has to deal with the Customer, and we only see them in the reviews and in the Sprint Planning meetings. Customers always change their desires. Today they want this, and then they want something completely different.
On the other side … we often fail in pleasing our customers. We want to play for the audience. People like UGO. And often we believe we know better, what the Audience wants than the Customers. If that is the case, Scott is super angry. He constantly makes sure that we listen to the Customer, so that we understand why things are important.
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Scrum | Level of Done | Organisations
February 20th, 2010 10:43 am · Level of Done, Quality · Edit
During a big Scrum implementation I was asked by my customer, how I want to define the Level of Done! First I did not understand the question, but then it became obvious. Do we need a standard Level of Done for the whole organization. My first reaction was no, but then I realized that it makes complete sense.
A company or department defines the Level of Done that it wants to have applied to all deliveries of each team of this organization. This should be very general and more on guideline level. F.e. we want that all functionality has been user acceptance tested.
The team members have to define with their Product Owner the Level of Done on their team level. We can only deliver on our development hardware.
During the Sprint Planning 1 we might need to add a story specific Level of Done that is only valid for this specific story. We accept this story only if it is tested with data of this specific user base.
I like this distinction of three Levels of Done. It makes perfectly sense to me. It is intuitive and you can easily apply this.
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Kicking Scrumbut
February 19th, 2010 12:39 pm · Scrum, Scrum Basics, Scrum as Business · Edit
Last week I shared a few ideas about the problem of Scrumbut. Now let’s have a look at possible solutions. Some ways of “Kicking Scrumbut” can be found in the the presentation slides of the speech Rowan Bunning [1] gave at last year’s Scrum Gathering in Munich. You will find some thought provoking questions and solution oriented recommendations.
Causes for Scrumbut mentioned in his presentation are:
- Goalless, soulless Scrum
- Cherry-picking practices and premature process optimisation
- Shooting the Scrum messenger
- Planning paralysis
- Mis-aligned stories
- Command and control-style micro-management
- Individual heroics
- Smoke and mirror demos
- Lack of risk management
- The vicious cycle of overcommitment
- Stalled improvement
As you can probably see by now, if you can identify these causes for Scrumbut, in most cases you simultaneously find an obvious solution.
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A Participant | Certified ScrumMaster Training
February 18th, 2010 12:56 pm · After a training, Scrum, Scrum Meetings, Scrum Training · Edit
Because of attending your SCRUM Master Training, I have been able to use SCRUM better in the customer project, which I’m working on as SCRUM Master, the very next working day.
Among other things the focus is now clearly much more aimed at the coordination of the team and the transmission of the outline of the project to the ProjectOwner has been improved as well.
Therefore I can recommend your training, because you get introduced to the actual status of SCRUM and mistakes of misinterpretation of the method can be avoided.
Dr. Robert Vogler
Technical Head of IT Projekt Management
BEKO Engineering & Informatik AG / Subsidiary Vienna
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Management in Scrum Organizations
February 18th, 2010 08:09 am · Insights, Manager, Scrum, Scrum and Management, Scrum as Business · Edit
“We do not need Managers!”, was the first idea of most agile people in the beginning. I found this statement always suspect. I knew that this idea is wrong and therefore I introduced the role “Manager” in my interpretation and my doing of Scrum.
But what does management do? It is very simple: They direct the organization to their goals. They think about the strategy of their organization. A functional manager needs to understand his area and he needs to help his people to see what they need to learn, what are the best practices in the industry, what guidelines do we need to follow and and and.
Especially in Scrum Organizations a professional management is absolutely necessary. ScrumMaster needs the to be able to do their job effective. You need manager who assign the right resources, you need manager that supervises the whole process of the Scrum implementations and you need them for the decision making on organizational level.
Good managers are relationship builders to the outside of the organization and they create the vision for the company. Managers can be also very close to teams, so e. g. they can be Product Owners, but then the ScrumMaster must make sure, that Managers do not use their power to force teams.
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