“For purpose-creating systems, everything has a purpose.“ (N. Luhmann) Meaning: Even apparent nonsense has some meaningful purpose. I recently read an article in the knowledge magazine SZ Magazin of the South German Newspaper („Dem Amateur ist nichts zu schwör“, Süddeutsche Zeitung Magazin, Number 24/ 20120615), which discussed amateurs in the fields of politics, economy and … weiterlesen →
Category Archives: Customer
Penelope on the Customer in Scrum
A couple of years ago, when Ken wrote his first book and gave his first trainings, everything in Scrum was created from the viewpoint of the teams. The first very interesting idea was, that the team should only deal with one person who knows what they shall work on – the Product Owner. He was … weiterlesen →
Scrumlies | The Customer
Penelope is working through the product backlog with Caroline, her customer. And she is getting more information from Caroline about the importance of a feature. Caroline is very very clear about what she wants. We should always have customers who know exactly what they want. Penelope and Caroline have a meeting that is not defined … weiterlesen →