Scrum | The Team on the Customer

February 20th, 2010 05:28 pm von Boris Gloger · No Comments · Roles, Scrum, Team

jolegat-gloger-icon-peterpaulmaryHave you ever worked with people like this Producer? They have no sense of art, it is incredible. Customers are important, agreed but ….

We are happy that Penelope has to deal with the Customer, and we only see them in the reviews and in the Sprint Planning meetings. Customers always change their desires. Today they want this, and then they want something completely different.

On the other side … we often fail in pleasing our customers. We want to play for the audience. People like UGO. And often we believe we know better, what the Audience wants than the Customers. If that is the case, Scott is super angry. He constantly makes sure that we listen to the Customer, so that we understand why things are important.

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